In today’s competitive market, companies need to improve their efficiency to stay ahead of their competition. It is the reason why a number of these companies turn to Managed IT service providers to get a full-service experience right from managing hardware and software to ensuring the security of their systems. Many companies outsource some aspects of their IT despite having an in-house IT department. IT services can easily be tailored to meet the needs of companies.

If you have been wondering about the different services that are included in Managed IT services, keep reading!

Some Key Aspects That Should Be Covered in Your Managed IT Services Agreement

Remote Monitoring & Management

The service provider will take ‘round the clock’ care of maintenance and IT monitoring. Your team will spend less time on IT management and more time on expanding and growing your sales. A qualified and experienced team will ensure your business is running smoothly and be on standby for any emergencies.

Helpdesk and Support Services to Handle Issues

Any problem with IT can affect the ability of your employees to work properly and give the results you expect from them. It is the reason why the best Managed IT service providers offer 24/7 helpdesk and support services for any issues that may arrive unexpectedly.

Data Backup & Disaster Recovery

The provider will back up your data continuously and regularly check for your IT system’s accuracy and integrity. The data will be stored at off-site locations and be protected from natural disasters, human mistakes, or cyber-attacks. When your business is secured, it will always be operational and available to your employees and your customers. They will also have a plan of action in case of an emergency and ensure you are back up and running as soon as possible.

Asset Tracking & Management

A Managed IT service provider will standardize your software and hardware stack. They will streamline the installation, deployment, and updates to ensure you always keep track of what is important. They will provide asset tracking to ensure you can manage them manually without any difficulty.

Software Updates, Upgrades & Patches

The provider can help provide peace of mind knowing any unpatched systems and software are identified and fixed quickly. They ensure your business can take advantage of new software updates and ensure the reliability of your network and programs. They will ensure your IT system runs smoothly and efficiently without any complications.

Comprehensive Next-Generation Cybersecurity

They provide security against cyber attacks beyond firewalls and antiviruses and ensure you are not the next victim of cybercriminals. It includes single sign-on, password management, penetration testing, multi-factor authentication, 24/7 monitoring, access controls, and more.

Business Forecasting, Purchase Assistance & Future Planning

Your provider will evaluate your current business situation and assess your future technology needs and the upgrades you might need now. They can design IT updates based on your set goals. They will also plan to reduce costs without compromising on service and security.

These are just a few of the things that any reputed and experienced Managed IT service providers add to their agreement. They will tailor their services to meet your unique needs and even add more services as and when needed by you.

Call us today for your free consultation at 604-359-5284 or schedule online.