Business computing assessment work
Business computing assessment technicians need to be thorough, but they also have to be accommodating. Even though they’re looking into every corner of your company, they should be able to do so in ways that don’t interfere or conflict with your daily operations or even make employees sensitive, suspicious, or outright paranoid.
Such technicians should have expertise in several things. The first is how IT systems are designed, and the second is how they are managed. Experience and knowledge about how IT systems are maintained and specifically utilized also come into play. When technicians have these kinds of backgrounds, they’re in a unique position to make tough but fair assessments of the IT infrastructure and practices of an organization. This is actually one good reason why third-party or outside technicians work best. They’ll make no assumptions regarding your system, nor will they have any pre-existing knowledge of it. Their perspective will be completely objective since they’re seeing everything with fresh eyes and an open mind. Their feedback and suggestions will likewise be as objective, thorough, and professional.
External technicians are likely to start by talking to you about any problems that you or your staff perceive having with the technology and IT infrastructure in your organization. That will provide them a point of reference they can use to start their assessment.
Something else they will inquire about will be your goals. They’ll ask about your technology goals as well as your business goals.
Then, the inspection will start of both your IT practices and regulations. All pieces of software and inventory will get inspected and inventoried, which will include cloud-based assets. All networking equipment gets inventoried too, as do peripherals. Your backup and recovery platform will also undergo inspection, along with your company’s storage capabilities, mobile device management circumstances, and your communications platform.